Privacy Policy

At Roka Place, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, and payment details when you place an order, contact us, or sign up for our newsletter.

1.2 Order Information: When you place an order, we collect information related to your purchase, including the details of the products you order and any custom specifications you provide.

1.3 Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the time and date of your visits. This data helps us improve our website and services.

2. How We Use Your Information

2.1 To Provide Services: We use your personal information to process orders, fulfill requests, and communicate with you regarding your orders and inquiries.

2.2 To Improve Our Services: We use usage data to analyze trends, enhance our website, and optimize user experience.

2.3 To Send Communications: We may send you promotional emails, newsletters, or other communications related to our products and services if you have opted in to receive them. You can opt out of these communications at any time.

2.4 To Comply with Legal Obligations: We may use and disclose your information as required to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

3.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption and secure servers.

3.2 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4. Sharing Your Information

4.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests or processes.

4.3 Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and correct your personal information. You can request to update or correct your information by contacting us at info@rokaplace.com

5.2 Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

5.3 Data Deletion: You may request the deletion of your personal information, subject to applicable legal requirements and our data retention policies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@rokaplace.com