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Welcome to Roka Place. By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. General
1.1 Acceptance: By using our website and services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms that may apply to specific services or products.
1.2 Modifications: We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
2. Services
2.1 Custom Design and Print: We offer custom design and printing services for various products. All designs and prints are subject to approval based on the specifications provided by you, the customer.
2.2 Order Process: To initiate an order, you must submit a request through our website or contact us directly. Upon receipt of your request, we will provide a quotation. Production will commence once you approve the quotation and any related design proofs.
3. Intellectual Property
3.1 Ownership: You retain ownership of any intellectual property rights in the materials you provide to us. By submitting materials, you grant us a non-exclusive, royalty-free license to use, reproduce, and modify these materials solely for the purpose of fulfilling your order.
3.2 Designs: Any custom designs created by our team remain the intellectual property of A. Sallam Inc unless otherwise agreed upon. You may not reproduce or distribute these designs without our express permission.
4. Payment
4.1 Pricing: Prices for our services are as quoted on our website or provided in our quotation. Prices are subject to change and may vary based on specific requirements and quantities.
4.2 Payment Terms: Payment must be made as specified in the quotation. We accept various forms of payment, including credit/debit cards and electronic transfers. Full payment is required before production begins.
5. Cancellations and Refunds
5.1 Cancellations: Orders may be canceled within 2 hours of receipt of the quotation. After this period, cancellation may not be possible, and any work already completed may be charged.
5.2 Refunds: Refunds are subject to our review of the order. We do not offer refunds for custom products once production has started. If there is an issue with the final product, please contact us within [X] days of receipt.
6. Delivery and Shipping
6.1 Delivery Times: Estimated delivery times are provided at the time of quotation. While we strive to meet these deadlines, we are not responsible for delays caused by external factors such as shipping carrier issues.
6.2 Shipping Costs: Shipping costs are calculated based on your location and the size of the order. These costs will be included in your final invoice.
7. Limitation of Liability
7.1 Liability: Our liability for any claim arising from the use of our website or services is limited to the amount paid for the specific product or service in question. We are not liable for any indirect, incidental, or consequential damages.
8. Governing Law
8.1 Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of United States of America / New Jersey. Any disputes arising from these terms will be resolved in the courts of United States of America / New Jersey.
9. Contact Us
9.1 Inquiries: For any questions or concerns regarding these Terms and Conditions, please contact us at info@rokaplace.com
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Thank you for choosing Roka Place. We appreciate your business and look forward to serving your custom design and printing needs.
Copyright © 2024 Roka - All Rights Reserved.
Roka Place is a premium brand owned by A. Sallam Inc.
Website built by A. Sallam Inc.